FEATURE DESCRIPTIONS

 

Call Forward

Call forward allows incoming calls to your telephone number to be automatically forwarded, to another telephone number of your choice.

 

Ring Again

When you are making a call and encounter a busy signal, using this feature will cause the switch to notify you when the busy number is free by sending a special tone to your phone.  When you pick up the receiver, the switch will redial the number called.

 

Speed Call

With speed calling the user will be able to place calls to designated directory numbers by dialing a speed calling code consisting of an asterisk (*) plus to digits instead of dialing all the numbers normally required.

 

Last Number Redial

The last number redial feature allows you to redial your last called number by dialing an abbreviated code rather than dialing the entire number again.

 

Call Pickup

This feature allows you to answer another phone in your group from your station.  Pick-up groups can be created or changed through the Telecommunication Office.

 

6-Way Conference

Allows you to establish up to a six-way conference with either an incoming call or up to five calls you originate.

 

Permanent Hold

The feature allows you to receive a call and put it on hold.

 

Call Park

This feature allows you to place a call on hold with one phone and pickup the call on another phone anywhere in the hospital.


FEATURE ACTIVATION

 

Call Forward to Another Number

·          Lift Handset

·          Dial *71

·          Dial the number you wish to forward your calls to.

·          Hang up

 

Call Forward Cancel

·          Lift handset

·          Dial *72

·          Hang up

 

Ring Again

·          Receive busy signal, hook flash

·          Dial *75

·          Hang up

·          When phone rings, lift handset number will automatically by dialed

 

Last Number Redial

·          Lift handset

·          Dial *78

·          The last number dialed will automatically redial

 

Call Pickup

·          Lift handset

·          Dial *80

·          You will be connected to any incoming call within your call pickup group

 

Permanent Hold

·          Hook flash

·          Dial *79

·          Caller is on hold, you can either set-down the handset, or hang-up.  If you hang-up, your phone will periodically ring to remind you, you have someone on hold. To resume call hook flash or pick-up hand set.


 

 

Call Transfer

·          Hook flash

·          Dial number call will transfer to, announce caller in privacy

·          Hang up

·          A call cannot be transferred to a number outside of the hospital

 

Six-Way Conference

·          Lift handset

·          Dial the first phone number of the party you wish to conference in on a conversation.  This can be any phone number you can normally dial from your phone.

·          Once the party is on the line ask them to hold and do a hook flash

·          Dial the next number of the party you wish to add on to the conference call. This can be any phone number you can normally dial from your phone.  Announce you are making a conference call and to please hold.

·          Hook flash, all parties are now on a conference call.

·          You can have yourself and up to 5 others on one conference call.  Repeat last 3 steps to add calls to conference.

 

Call Park

·          Hook flash

·          Dial *93 plus phone number to park call on, hang-up

·          On another phone, dial *95 plus phone number call is parked on

 

FEATURE ACCESS CODES

*         *71  Call Forward (Activate)

*         *72  Call Forward (Deactivate)

*         *75  Ring Again

*         *78  Redial

*         *79  Hold

*         *80  Call Pickup

*         *93  Call Park (Park)

*         *95  Call Park (Retrieve)